TERMS & CONDITIONS

1. Acceptance

By accessing or using this website (shayona.com.au), you agree to these Terms and Conditions ("Terms"). If you do not agree, please do not use this website.

These Terms govern your use of the website only. Terms and conditions applicable to specific services, including venue hire, catering, and related events, are provided separately in the relevant booking agreement and form part of that contract.

2. Permitted and Prohibited Use

You may use this website to:

• Browse and access information about our services
• Submit genuine enquiries or booking requests

You must not: use this website for any unlawful or unauthorised purpose; transmit viruses, malware, or harmful code; attempt to gain unauthorised access to any part of the website or its underlying systems; scrape, data mine, or conduct automated data collection; impersonate any person or provide false information.

We reserve the right to suspend or terminate your access for any breach of these Terms.

3. Intellectual Property

All content on this website is owned by or licensed to Shayona Australia Ltd. You may not reproduce, modify, distribute, or commercially exploit any website content without our prior written consent.

4. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to collection and use of your information as described in that policy.

5. Third Party Links and Services

Links to third party websites are provided for convenience only. We are not responsible for the content, accuracy, or practices of third party sites or services. Use of any third party service (including payment processors) is at your own risk and subject to that party's own terms.

6. Limitation of Liability

To the maximum extent permitted by law, Shayona Australia Ltd is not liable for any direct, indirect, incidental, or consequential loss or damage arising from use of this website, including reliance on information contained on it, service interruptions, or errors or omissions in content.

Nothing in these Terms excludes liability that cannot be lawfully excluded under the Australian Consumer Law.

7. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes arising from use of this website are subject to the nonexclusive jurisdiction of the courts of New South Wales.

8. Dispute Resolution

Before commencing legal proceedings, you agree to notify us in writing of any dispute and to attempt resolution through good faith negotiation for a period of at least 14 days.

9. General

• Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.
• Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
• Amendments: We may update these Terms at any time by posting revised Terms on this website. Your continued use of the website constitutes acceptance of the updated Terms.
• Assignment: You may not assign or transfer your rights under these Terms. We may assign our rights to related entities or successors.
• Review: These Terms are approved under delegated authority from the Board and reviewed periodically.

10. Contact

For questions about these Terms:

• Email: info@shayona.com.au
• Phone: 02 6535 2277
• Post: 40 Eleanor Street, Rosehill NSW 2142